Dear Stakeholder
The South African Council for Social Services Professions (SACSSP), in 2019, issued a moratorium on the training of learners for Occupational Certificate: Social Auxiliary Worker (SAW), NQF level 05, and Occupational Certificate:
Child and Youth Care Worker (CYC), NQF level 05, pending approval of learning materials.
The HWSETA engaged all parties involved and is in the final stages of resolving the matter.
Consequently, employers approved for the two Occupational qualifications: Social Auxiliary Worker (SAW), NQF level 05, and Child and Youth Care Worker (CYC), NQF level 05, must as from 1 April 2020 re-contract their learners. i.e. enter into new work-based learning programme agreements.
The HWSETA will issue letters of approval and enter into new Memoranda of Agreement.
The HWSETA will continue to pay stipends for the unemployed learners. Tuition fees remain the same and disbursements have been made to some employers in this respect.
Please click here to view the External Memorandum.
97 Comments
Amanda Deyi
12th May 2020Good day Sir/Madam. Would love to apply for social auxiliary worker please assist with information
Wendy Tembe
14th May 2020Dear Amanda
Kindly specify which information do you need.
Thank you
Regards
Karabo
19th April 2021Good day Wendy
Is it possible to moderate a file without the study material being approved and do you by any chance know when the social auxiliary work material will be approved?
Thank you
Wendy Tembe
20th April 2021Dear Karabo
Kindly contact champag@hwseta.org.za especially if the SAW refereeing too is at NQF level 5.
Trust you will find this note in order.
Thank you
regards
Lorraine
3rd May 2023Hello hope you good please assit me to upgrade to social auxiliary worker i have a child and youth care work certificate
Wendy Tembe
5th May 2023Dear Lorraine
Kindly note that NQF level 5 Social Auxiliary Work is linked to QCTO not HWSETA. The qualification falls under HWSETA funded leaderships. However, these different streams; should you want to enroll on a learnership, you may look for such opportunities when Employers advertise i.e. The department of social development. or you may contact QCTO for the Skills Development providers accredited to offer the qualification.
Trust you will find this note in order
Thank you
Regards
Dorah Ramasp
22nd October 2020Please sir assists me in registering for social auxiliary cause
Wendy Tembe
26th October 2020Dear Dorah
Kindly note that if you have a senior certificate, you can contact QCTO for colleges accredited to offer this course at NQF Level 5.
The QCTO website is http://www.qcto.org.za
Trust you will find this note in order.
Thank you
Regards
Nancy Tsakane Hlungwani
19th December 2023Hi,my name is nancy Tsakane Hlungwani,id 8510030369086 I have enrolled with seta for social auxiliary work nqf level 4,id 23993,180 credits from November 2015 to November 2o16 but I haven’t received my certificate,can you kindly help me to trace it,thank you.
Wendy Tembe
20th December 2023Dear Nancy
Please note that the matter has been referred to the provincial office for advise after we have verified the information retrieved from the system..
Please expect feedback from HWSETA as soon as we receive feedback from the provincial office.
Trust you will find this note in order
Thank you
regards
Ngwanamathole Mopeli
3rd April 2024Would like to do social work auxillary
Wendy Tembe
8th April 2024Dear Ngwanamathole
Thank you for the inquiry, kindly contact QCTO and request the list of Skills Development providers accredited to offer the qualification.
Please visit the website for contact details.
http://www.qcto.org.za
Trust you will find this note in order
Thank you
Regards
Dikeledi
17th May 2020Good day sir/madam
i would like to study social auxiliary worker please help with the info on how to register and how much does the course cost
Wendy Tembe
18th May 2020Dear Dikeledi
Please contact the QCTO for the list of accredited Colleges offering the course at NQF level 5 and the website is as follow;
http://www.qcto.org.za
Trust you will find this note in order.
Regards
Roxanne Antonio
9th April 2024Good day
I complete my studies in 2018 and I still have not received my certificate
Wendy Tembe
12th April 2024Dear Roxanne
Thank you for the inquiry, kindly send the ID to the email address not to this platform to hwseta@hwseta.org.za
Trust you will find this note in order
Thank you
Regards
Metja Rose Ledwaba
20th May 2020Hi can u please assist me on how to register for social auxiliary worker learnerships & what is required in order to apply
Thanx
Wendy Tembe
21st May 2020Dear Rose
kindly be informed that HWSETA advertise funded programmes to HWSETA registered Employers and once they are approved for funding they advertise to recruit learners. For social auxiliary work learnerships you may enquire with the department of social development in your area.
Trust you will find this note in order.
Thank you
Regards
Welcome
10th April 2021I did occupational hygiene and safety level 3 how longa can it take me to do level 4, can I study diploma at unisa with this certificate?
Wendy Tembe
12th April 2021Dear Welcome
Kindly note that should you want to study further, kindly contact the institution where you want to pursue the qualification and enquire about the requirements for admission.
Trust you will find this note in order.
Thank you
regards
alfredo
27th May 2020hi please confirm more details regards to the auxiliary social work course that your office provide
Wendy Tembe
28th May 2020Dear Afredo
Please note that If you have matric kindly contact the QCTO for NQF Level 5 qualification for the social auxiliary work cause and their website is as follows;
http://www.qcto.org.za
Trust you will fid this note in order.
Thank you
Regards
Esmiralda
20th June 2020Hi
I have ohs certificate,is hwseta offering learnerships or job opportunities?
Thank you
Wendy Tembe
23rd June 2020Dear Esmiralda
Kindly be informed that HWSETA does not have Learnerships under OHS programmes, kindly check with the Mining SETA (MQ) if they offer such opportunities or Companies like Eskom.
Trust you will find this note in order.
Thank you
Regards
Nokuphiwa Bongiwe Magwaza
2nd July 2020Im waiting for long time for my certificate for child and youth care worker NQF level4 I finished since March 2017
Wendy Tembe
11th July 2020Dear Nokuphiwa
kindly send an enquiry to hlamalanin@hwseta.org.za provide your ID number and please inform her when was the verification conducted at your college for your group.
Thank you
Regards
Makoropo
3rd July 2020It’s been a long time applied for social auxiliary worker an we haven’t started working /schooling
So I wanna know what’s the problem?
Wendy Tembe
11th July 2020Dear Makoropo
Kindly confirm with the employer where you applied for the programme,HWSETA does not recruit students directly.
HWSETA only advertise funding to HWSETA registered Employers.
Trust you will find this note in order.
Thank you
Regards
Kabelo
8th July 2020Good Day sir/madam
Please kindly assist me as would like to further my studies ready did (CYC) level 4 and now would like to register for social auxiliary worker learnership level 5.
Please help me.
Wendy Tembe
11th July 2020Dear Kabelo
Kindly contact QCTO to request a list of accredited skills development providers offering the qualification.
Should you want to be enrol on a learnership kindly contact social development and check with them when do they advertise such opportunities.
Thank you
Regards
Mandla
15th August 2020Good day. I’ve registered for social auxiliary with Seta in 2019. I’d like to know if modules are published yet and if classes has started?
Wendy Tembe
21st August 2020Dear Mandla
kindly be informed that HWSETA does not recruit or train learners directly. Please communicate with college where you registered for advise.
Thank you
Regards
Wendy Tembe
21st August 2020Dear Mandla
Please note that HWSETA does not recruit learners kindly contact the relevant official where you registered for assistance.
Thank you
Regards
Xoliswa Prudence Masakala
19th August 2020Good day sir/madam
I would like to report the Nido nursing.
I paid R25,000 for HCW. When I apply from them I was looking for studying further studies not HCW as I already did it at Masincedane Community Service Nursing. When I told them that I did HCW shes telling me is not the same, but when I look at the book my previous book and their book is the same then I stopped attending their classes but my money was already paid up. So I want to claim my money back from them I can’t pay R25,000 for HCW which I study less on it at my previous studies thanks.
Wendy Tembe
21st August 2020Dear Xoliswa
kindly contact the South African Nursing council for advise.
011-420 1075
wwww.sanc.org.za
Trust you will find this note in order.
Thank you
Regards
Kedibone
17th September 2020Good morning
What do we do then if our employers did not re-contract us?
Because they contracted a new class.
Wendy Tembe
23rd September 2020Dear Kedi
kindly send an email to the manager: richardm1@hwseta.org.za
Thank you
Regards
Mandlakazi nontlahla mvelashe
2nd December 2020Greetings I have applied for the registration number on March 2020 I have fully completed my level 4 for social auxiliary work and paid the fees but they. Didn’t send anything such as a proof of my registration number now I can’t do practice working as SAW I am still waiting even now ,the only and I received from them it’s inquiry the saw certificate and results of my statement and I did sent to them but they didn’t respond,so I wanted to khow what is going on why I haven’t received mine here is my email address mandlakazimvelashe@gmail.com cell number is 0710537930 thank you.
Wendy Tembe
3rd December 2020Dear Mandlakazi
Kindly contact the SACSSP for registration enquiries.
Tel: 012 356 8300. Fax: 012 356 8400. E-mail: ivedasmith@sacssp.co.za.
Trust you will find this note in order.
Thank you
Regards
Rosina
19th January 2021Good evening
I.have applied for social auxiliary work level 5 last year at..
Since covid we have been waiting.
When is the next intake?
Wendy Tembe
20th January 2021Dear Rosina
Kindly follow-up with them, HWSETA does not recruit learners.
Trust you will find this note in order.
Thank you
Regards
merric
2nd February 2021Good Day
Trust all is well.Im a dynamic Young Men working with youth and GBV Victims on a daily basis.I Have a passion to Develop the Youth,My only challenge is Working in a Child and Youth Care centre require the relevant credential which don’t have..I would really appreciate it if your company can please sponsor me to do the course.Im willing to to dedicate all my time to obtain the credential to apply for my Passionate work to enhance the youngster development to become better leaders of Tomorrow.
Thank you in advance
Kind Regards,
Thobeka Hlongwane
8th February 2021Dear Sir/Madam
I Thobeka Hlongwane, graduated last year in Social Work degree. I wish to open an organisation tendering child Protection and care at the same time i wish to provide with the Auxiliary Social Work within the organization, please help me what to do.
Thank you in advance…
Wendy Tembe
10th February 2021Dear Thobeka
Kindly elaborate on the second part of your query, ”
“provide with the Auxiliary Social Work within the organization”, what do you mean? for onward guidance.
Thank you
Regards
Wendy Tembe
10th February 2021Dear Thobeka
Kindly note that If you want to register and NPO kindly contact the department of social development. if you want to train the individuals on the qualification mentioned, you may contact the QCTO for authorisation. Complete the intent form, from their website and submit directly to QCTO.(www.qcto.org.za)
Trust you will find this note in order.
Thank you
regards
Phuiti Phitus Moabelo
18th May 2021Good day
Can you kindly assist me to check if Rosetec college polokwane is registered for social social auxiliary work
Wendy Tembe
20th May 2021Dear Phuti
Please note that the accreditation period was February 2016 to February 2021.
Trust you will find this note in order.
Thank you
regards
Lindiwe
27th May 2021Dear Wendy, I have a degree on Counseling psychology. I would like to become an assessor to assess social work cases. Which SETA should I register with and what unit standard or qualification is relevant?
Wendy Tembe
31st May 2021Dear Lindiwe
Kindly note that If you have completed an assessor course with the Skills Development Provider accredited with ETDP SETA you may register with HWSETA for Social Auxiliary work, Child and Youth Care Work and Counselling Qualification and Victim Empowerment.
Thank you
Regards
Buhle
13th June 2021Dear Wendy
I did Bachelor of Social Work at a university up to 2nd year. I could not complete the qualification.
I want to know if with the 2years in social work do I qualify to register as a social auxiliary worker with HWSETA or SACSSP.
Wendy Tembe
14th June 2021Dear Buhle
Please note that HWSETA does not register professions since it is not a professional body but the quality assurance body. Kindly contact the social council directly and enquire about the requirements for registration in the profession.
Thank you
Regards
Nokuthula Mnisi
26th July 2021Good day
I recieved my SAW Certificate from the institution this year . And want to apply at SACSSP, but they need the HWSETA CERTIFICATE . so I need help how can I apply for the certificate and how long does it take ?
Wendy Tembe
27th July 2021Dear Nokuthula
Kindly provide your ID number to the email address: hwseta@hwseta.org.za and we will check updates regarding your certificate and advise.
Trust you will find this note in order.
Thank you
regards
Sewela
20th September 2021Hello
Where can i collect my cyc certificate
Wendy Tembe
20th September 2021Dear Sewela
kindly note that you can collect the certificate the college where you studied after they have confirmed that your certificate is ready for collection.
Trust you will find this note in order.
Thank you
Regards
wanga ndou
23rd September 2021greetings
firstly, i would like to apologize for typing in small letters, the caplock button of my device is not functioning.
i am currently registered student for the child and youth care worker programme under zigna training. our classes began in march 2021 if not late February, and i replaced someone who dropped out before the class commences. unfortunately when we started attending, students were already paid their stipends prior and us who replaced the group which dropped out did not receive stipends. the main concern i am writing you this complaint is the fact that my academic performance is being negatively affected as i am struggling to pay for my transport fares to school. towards the end of July, we were assessed telephonically and assured that stipend will be paid before the end of the month (July). up to date we have not heard an update as to the potential cause of the delay and we been attending five days a week at tshitereke village which is about 8km from where i stay.
i, therefore, kindly to ask to be updated on the stipends for the child and youth care worker students as we are about to approach the exams and our academics also negatively affected due to irregular attendance caused by delay of payment. the manager of our centre replied that she is still waiting too.
anticipating for your positive response
Yours faithfully
wanga ndou
Wendy Tembe
29th September 2021Dear Wanga
Kindly contact the HWSETA Gauteng Provincial manager on the email address; richardm1@hwseta.org.za
He will be able to advise as they communicate directly to employers regarding documents required for compliance.He will be able to advise on latest development.
Trust you will find this note in order
Thank you
Regards
Annah khumalo
24th September 2021Hi I would like to ask if child and youth care learnership has stipend or not
Wendy Tembe
27th September 2021Dear Annah
Kindly note that HWSETA Learnerships are funded however HWSETA does not recruit learners directly but advertise funding to HWSETA registered Employers and once they are approved for funding they advertise to recruit learners. The potential Employers will be the departments of social development and NGO/ NPO registered with HWSETA as employers.
Trust you will find this note in order,
Thank you
regards
Wendy Tembe
27th September 2021Dear Annah
Please note that HWSETA funded learnerships have the stipend, but you should have been recruited by The Employer and signed the learnership agreement. If you are doing the same qualification under the HWSETA accredited Skills development provider, that arrangement does not include the stipend.
Trust you will find this note in order.
Thank you
regards
SHAROL MSONTSHA
29th October 2021Hi my name is Sharol, I would like to know that is it possible for me to apply for a social Auxiliary certificate?, knowing that I am already doing my last year in social work
Wendy Tembe
3rd November 2021Dear Sharol
Kindly clarify your request for onward advise, what do you mean if you say you want to apply for the certificate while you are still studying ?
HWSETA certificates of achievement are issued at the end of the programme after assessments, moderation and verification have been concluded and learners found competent.
Your feedback to the above will help us provide more clarity.
Trust you will find this note in order
Thank you
Regards
Tumelo
9th February 2022Hi I did my ancillary course in 2012 but didn’t pay the remaining fees can I still get my certificate now in 2022 and where can I get it
Wendy Tembe
10th February 2022Dear Tumelo
Kindly enquire with the Skills Development Provider (college) where you studied for further information. HWSETA issue certificates to the Skills Development Providers should they comply with certification policy.
Trust you will find this note in order
Thank you
regards
Agnes
9th February 2022Good day my name is Agnes
I have a care worker certificate
I wanted to register for agency to a assist me with job,so my certificate is not written HWSETA and they want a certificate that written HWSETA,so i want to know where to get a certificate written HWSETA
Wendy Tembe
10th February 2022Dear Agnes
Kindly be informed that a certificate is obtained by learners who completed a full qualification and those who completed a skills programmes receive the HWSETA Statement of Results. (SoR) from HWSETA through the Skills Development Provider.
Kindly request the document from the Skills Development Provider where you studied.
Trust you will find this note in order
Thank you
regards
Khomotso
28th February 2022Dear sir
I want to study child and youth Careworker where can I register?
Wendy Tembe
1st March 2022Dear Khomotso
Noted, kindly note that if you have Grade 12, kindly contact contact QCTO for Skills Development Providers to offer Child and youth acre at NQF Level 5.
http://www.qcto.org.za
If not, respond to this email and i will send you the list of Skills Development providers accredited to offer the same course at NQF level 4.
Trust you will find this note in order
Thank you
regards
Kedibone
19th April 2022Good day
I would like to know if I have a Child and youth care worker certificate is possible to enroll for Auxiliary Social Worker and its duration will be how many months?
Wendy Tembe
19th April 2022Dear Kedibone
Thank you for the inquiry; it is possible, however these are two different professions. Are you considering changing your career? for onward advise.
Trust you will find this note in order
Thank you
Regards
Kate
10th June 2022Good day
I want to know why you need 60% to past a Social Auxiliary certificate qualification.
Wendy Tembe
22nd June 2022duplicated.
Kate
10th June 2022Good day
I want to know why you need 60% to past a Social Auxiliary certificate qualification.
Wendy Tembe
22nd June 2022Dear Kate
Kindly be informed that the qualification is regulated by QCTO not HWSETA, kindly confirm the details with the QCTO and the website and the contact number is as follows; http://www.qcto.org.za
Phone: 012 003 1800
Trust you will find this note in order
Thank you
Regards
Julia mdluli
13th October 2022Good day
I would like to know I have a child and youth care worker NQF level 4 certificate I want to enroll level 5 child and youth care worker online study where to register.
Wendy Tembe
17th October 2022Dear Julia
Thank you for the inquiry; kindly contact the QCTO for advise. The qualification mentioned does not fall under the HWSETA scope.
Kindly peruse QCTO website for the contact details; http://www.qcto.org.za
Trust you will find this note in order
Thank you
regards
Mercy
14th October 2022I just completed my SAW practical and got a job at the agency. My lecture sent a letter which states that I am awaiting results , may you please tell me how long does it take to get the certificate ?
Wendy Tembe
17th October 2022Dear Mercy
Kindly provide your ID number to check details on the system as per your information uploaded on the system as we cannot generalise this information it depends on many processes that take please before the certificates can be issued. Those process included Assessments and Moderation by the college and the verification process by HWSETA at the college.
you can send your ID number on the email address: hwseta@hwseta.org.za
Trust you will find this note in order
Thank you
Regards
Michaela
14th October 2022Hey is Rostec accredited ? Because I hear students from 2020 still haven’t received certificates
Wendy Tembe
17th October 2022Dear Michaela
Kindly note that the provider is accredited with HWSETA until 2025 for HWSETA qualifications.
Trust you will find this note in order
Thank you
regards
Wendy Tembe
17th October 2022Dear Michaela
Thank you for the email, kindly note that Rostec College is accredited with HWSETA UNTIL 2025 and for those students who never received their certificates must enquire with the college. If the college does not provide information, they are more than welcomed to contact HWSETA with their ID numbers to check the details on the HWSETA system if their achievements were uploaded on the system as a standard procedure.
Trust you will find this note in order
Thank you
regards
Samukelisiwe
16th November 2022Good day kindly assist I need to know if my social auxiliary work certificate is ready for collection at the organization my college have kept me waiting for 3years now but other students got theirs I don’t know what might be the problem or the cause of that
Wendy Tembe
21st November 2022Dear Samukelisiwe
Kindly send your ID number on the following email address: hwseta@hwseta.org.za to check details on the system and the status of your assessments records. for onward advise.
Trust you will find this note in order
Thank you
Regards
Samukelisiwe
16th November 2022Good day kindly assist I need to know if my social auxiliary work certificate is ready for collection at the organization my college have kept me waiting for 3years now but other students got theirs I don’t know what might be the problem or the cause of that
Wendy Tembe
21st November 2022Responded to the request already.
Jacobeth Mantwaasetloa
11th February 2023Good day! I have experience in care worker and HTS conselling, I want to apply Social Auxiliary Worker with Hwseta for 2023
Wendy Tembe
14th February 2023Dear Jacobeth
Thank you for the inquiry, kindly find a college that can assist with the information. HWSETA does not train students directly but accredits Skills Development Providers or Companies offering the same qualification.
Trust you will find this note in order
Thank you
regards
Tagmieda
5th March 2023Good day Wendy
I was registered at a college for SAW in 2009/2010.Completed the course an was found competent by the assessor. The school accreditation expired and almost 60 students did not get certificates.We were recommended to apply for RPL,which we did.Five years down the line were we told that there are gaps and have to start from the beginning.
Wendy Tembe
8th March 2023Dear Tagmieda
Noted, and how would you like HWSETA to advise you.? Since the feedback was provided on the status of your assessments.
For onward advise.
Trust you will find this note in order
thank you
Regards
Andile Mzila
11th May 2023Good morning
Can you please help me I need to study as a cyc
Wendy Tembe
11th May 2023Dear Andile
Kindly find colleges in your area who are accredited to offer the qualification, contact them enquire about the admission requirements for your information.
Trust you will find this note in order
Thank you
Regards
Cate
20th November 2023Sorry for not providing full information. Raidhi School of Health Studies registered for Child and youth care worker level 5?
Wendy Tembe
23rd November 2023Dear Cate
Thank you for the inquiry, kindly be informed that the qualification mentioned is not linked to HWSETA, Kindly contact QCTO for advise.
kindly visit their website for contact details;
http://www.qcto.org.za
Trust you will find this note in order
Thank you
Regards
Future Ndango Tshikhudo
30th January 2024Good day I’d like to check my HWSETA status (accreditation)
Wendy Tembe
16th February 2024Dear Future
Please provide the reference number for applications submitted before 30 June 2023.
For onward advise.
Thank you
Regards
Ester
7th February 2024Hello. I trust you are well.
I completed a social auxiliary work course Nqf level 4 in the year 2023 I have completed the course. I have not received my certificate. My ID number is 0206270603080. This delay is causing great anxiety. Thank you for your assistance.
Please respond as soon as you can.
Wendy Tembe
16th February 2024Dear Ester
Please note that the certification process is underway kindly follow-up with us in the next three weeks. Please use the HWSETA email to follow-up. always add your ID number but not on this platform on email.
hwseta@hwseta.org.za
Trust you will find this note in order
Thank you
regards